Pre-Packaged Solutions These are small solutions intended for small businesses. Order Status This solution enables you to offer better customer service by providing a way for your customers to lookup their order status information over the internet. ptii-501 Customer Information This solution enables you to gather customer information. ptii-502 Shipment Tracking This solution enables you to offer your customers a way for them to track their shipment. ptii-503 Electronic Request from EddyMillwork.com User sent the following feedback: Add cursor as default to the feedback page Type = New Functionality Priority = Normal EM10/15/20 Electronic Request from EddyMillwork.com User sent the following feedback: My Comments Type = New Functionality Priority = Normal EM11/3/200